1.Navigate to Edit Drop Down Prompts

2.Search for the drop down name in the drop down. For these instructions we are using CNStrike. Please replace CNStrike with the drop down of your choice.

a.If you do not know the drop down you would like to search for look at the Important drop down list.

3.Select the drop down of your choice

4.Click the plus button

5.Enter the new information in the empty row

6.Click the save button

7.The new information will be displayed in the correct drop down.

a.Example: Strike reason will be displayed when striking a case note.